The British Embassy in Bosnia & Herzegovina wished to build the capacity of the secretariat of the High Judicial and Prosecutorial Council (HJPC). To do so, Agencia, (working with its consortium partners PwC UK and Lucid Linx) were asked to assess current performance of judicial institutions and respond accordingly.
The nature of this project was particularly important, as the justice reform programme, which Agencia would be addressing, would be responsible for the appointment, promotion and discipline of all judicial post holders.
Quality Management
Agencia introduced a Quality Management System using a Common Assessment Framework developed by the Public Administration Reform Programme in BiH. This would provide a consistency throughout and ensure maintenance of high standards.
Business Planning
By reassessing the direction of business and planning for a smarter future, Agencia delievred a worked with the HJPC to develop a business plan, with noticeable improvements in the Human Resource strategy and Performance Management structures...
Business Contingency
Agencia produced plans for contingency and risk assesment strategies. By anticipating and planning for the management of risks, the business would be better placed to move forward.
Stakeholder Engagement Strategy
The introduction of a stakeholder engagement strategy demonstrated a transparency to further advance the communications plan which would bring together the business members and enhance their ability to work more cooperatively.
The European Commission undertook Peer Reviews of the HJPC core functions, and produced a series of recommendations. Our work is roviding support to expedite reform including:
