Agencia is delighted to have supported Crown Agents in working with the European Bank of Reconstruction and Development (EBRD) to provide support to businesses throughout the pandemic. This has involved the development of crisis management support for the EBRD’s Know How Academy. The Academy is a global learning hub offering a free-to-use online learning and advice programme for micro, small and medium-sized enterprises (MSMEs).
For those running or working at a micro or small business, this Academy is providing vital training and support during and beyond the coronavirus pandemic.
The first course on the Know How Academy is “Know How to...in a Crisis”, a hub where entrepreneurs can receive practical assistance, including training materials and crisis management advice from top industry experts.
Designed to help MSMEs with the economic impact of the coronavirus pandemic and other times of crisis, the course has five key modules:
1) Crisis Management: Your customers and suppliers
2) Crisis Management: Financial management essentials
3) Crisis Management: Financing your firm
4) Crisis Management: Your staff: your key asset
5) Crisis Management: Management and leadership challenges
Each module is available in English, Russian, Arabic, Ukrainian and Turkish, takes only 30 minutes to complete and is free of charge. Upon successful completion of the course, a certificate is issued.
Helen Gibson, Managing Director said “we were proud to assist in the development of this crisis management course. The Crisis Management Know How guides are extremely useful, packed full of practical advice and easy to use. I would urge businesses to take advantage of this invaluable support at what is a challenging time for many. As an SME with world class niche expertise in crisis management, we were delighted to be invited to share our experience with other businesses. ”
Start completing all five modules today at www.ebrdknowhowacademy.com
How to register
On your desktop or laptop, simply visit www.ebrdknowhowacademy.com, choose your user language and complete the short registration process.
For mobile devices, download the dedicated Go.Learn app, and when prompted enter “www.ebrdknowhowacademy.com" as the platform URL. Then complete the registration process.
About Agencia
Agencia has been transforming organisations for over 22 years. We not only design the change but also make it happen, turning strategy into action and action into results.
We are a team of industry experts with years of on the ground experience. Our solutions are pragmatic and down to earth.
We are a family run business with values based on collaboration, practical and realistic methods for making a difference.
We have been trusted to deliver over 450 contracts, developing and exporting British public service expertise. We have improved government capabilities, transformed entire organisations, developed communities and changed lives.
We thrive on the most challenging projects, finding inspiration where others may find difficulty.
We operate worldwide.
To find out more, please see our about us page https://agencialtd.com/about-us/ or contact us: https://agencialtd.com/contact-us/
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