Agencia selected to manage change as Probation faces radical reforms

Such radical changes are accompanied by risks to the maintenance of performance, strategic development and staff morale.  Determined to minimise and manage these risks, several Probation Trusts have turned to Agencia for support.  Agencia is currently working with both London and Derbyshire Probation Trusts helping their management teams to meet the challenges that such a significant change will bring to individuals, those staff they are responsible for and the Trust.

Agencia’s Senior Consultant, Dr Stephen Goode is leading these programmes.  A former Chief Executive of a Probation Trust, and Deputy Director at the National Offender Management Service, Stephen has also worked in the Ministry of Justice and NHS at a variety of levels.  He says “Agencia is providing a structured approach to help Probation Trusts.  This includes, supporting them to consider how to meet both the internal and external challenges and identify how best to manage the complexity of the change process for staff at all levels.”
 

Benefits of using Agencia:

• We have recently worked (and are currently working with) a number of Probation Trusts as they consider their future and can therefore share the ‘lessons learned’ with you in a way that adds value.
   
• Agencia has a long track record of working in the criminal justice sector and, through a ‘coaching approach’ to the delivery of our services, successfully builds capacity, capability and sustainability within organisations.  Agencia also has a strong record of achievement in working with health and social care organisations to develop commissioning arrangements, service redesign and the integration of health and social care.  We are able to bring this wider expertise to bear.
   
• All of our consultants have executive level experience in their respective sectors, and a number are former Chief Executives.  They are drawn from a wide range of public and private sector organisations including the NHS, Police, Probation, Courts Service, Prisons and Local Government. Our consultants operate across the UK, and have also achieved significant change and reform in international judicial systems.
   
• We have experience of developing payment by results (PBR) contracts within the health and social care sectors and new organisations to deliver services within a PBR context.
   
• Agencia’s values stress our intention to work with you, not just for you.
   
• We operate high quality standards with very high levels of client satisfaction - over 80% of our work is repeat business.

What Probation Trusts Say About Agencia

"The seminar Agencia facilitated was helpful in assisting us to focus our thinking and I found their formal input on different commissioning models to be a good opener for us."

Mike Maiden, Chief Executive, Staffordshire & West Midlands Probation Trust

“There are real benefits in hearing how other parts of the public sector have embraced commissioning, and being challenged in our thinking. I appreciate what Agencia can offer as a sounding board as our Trust responds to the new commissioning environment for offender management.”

Pete Brown, Chief Probation Officer for York & North Yorkshire Probation Trust

For more information about our UK Justice work, please click on the following link: {page_49}uk-justice

Alternatively, please contact Steve Pitts (Sector Advisor, UK Justice and International): stevepitts@agenciaconsulting.com (01482) 649900