Agencia & Crown Agents Launch Ground Breaking Essential Crisis Management and Contingency Planning Course

Agencia & Crown Agents Launch Ground Breaking Essential Crisis Management and Contingency Planning Course

In partnership with Crown Agents, and endorsed by the Institute of Civil Protection and Emergency Management (ICPEM), we are delighted to be able to launch this brand new ground breaking ‘Crisis Management and Contingency Planning’ Course. This programme will lead you through real life examples of managing critical incidents delivered by several highly experienced guest speakers who have dealt with real life situations such as the London bombings and riots.

Follow the link to the Crown Agents website to find out more.

http://www.crownagents.com/training/find-a-course/course-details/crisis-management-and-contingency-planning

History has demonstrated that the way in which an organisation prepares for and responds to an emerging critical incident, can have a huge impact on its long term sustainability and brand value. Effective crisis management and contingency planning can significantly reduce the negative impact of the event, saving lives and enhancing an organisation’s international reputation. Conversely, a weak or ineffective response can result in the unnecessary loss of life, criminal liability and catastrophic organisational damage.

While individual organisations face unique challenges and operate in different environments, the core principles of effective crisis management and contingency planning can be applied worldwide. Using real incidents as a vehicle for learning, this programme provides senior managers, policy makers and specialist planners with cost effective, realistic and sustainable options reflecting current best practice.

The programme aims to give participants a clear understanding of the rationale and business benefits for investing in effective crisis management and contingency planning, while focusing on the key principles and methodologies that have been proven to work in reality. Participants will leave the programme with the necessary skills and knowledge to refine existing contingency plans and improve their crisis management procedures. Participation in this comprehensive programme will also enable responsible organisations to discharge their duty of care to their staff, shareholders and local communities.

Speaking about the course, Course Director, Nigel Hughes says:

“The advent of the Crisis Management Standard,
BS 11200, shows the importance the UK Cabinet Office attaches to encouraging organisations to be crisis-ready and its publication has engaged more organisations in discussion. Any doubters as to the value of Crisis Management only have to speak to organisations who have suffered a crisis. As an example; “We have suffered a number of potential crisis situations including an actual terrorist attack. Good planning and preparation has stood us in good stead.”

Failing to Plan is Planning to Fail!

You will learn how to:

  • The rationale and business benefits for practicing effective crisis management and contingency planning – why should we invest in it?
  • The definitions of threat, risk and vulnerability
  • The potential ‘costs’ associated with ineffective crisis management and contingency planning (human, financial, legal, reputational)
  • The composition and key functions of a crisis management team
  • The process of identifying key strategic threats and risks from terrorism, criminal acts, natural disasters and loss of key assets and infrastructure
  • Time critical decision making
  • The importance of decision making logs and accurate record keeping

Benefits of attending – You will be able to:

  • Identify key strategic threats and risks from terrorism, criminal acts, natural disasters and loss of key assets and infrastructure
  • Apply a scoring matrix to help quantify and assess organisational vulnerability
  • Develop strategies and contingency plans to mitigate the impact of identified threats and risks, thereby reducing organisational vulnerability
  • Develop ‘Gold’ (control) strategies (clear strategic objectives for the short, medium and long term)
  • Devise training and exercise programmes for chief executives/ senior managers
  • Activate a Crisis Management Team (CMT)
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