This has been prompted by the enquiry into the death of a patient in Cambridgeshire and the subsequent internal review of Out of Hours services by the Department of Health. As patients ourselves, we all want the security of knowing that primary care services are available to us and our families when we need them.
Over the last year, Agencia has been working with an integrated health and social care organisation to review Out of Hours care, benchmark current services and develop new models for the future. We have worked in consultation with local GPs, service professionals and patients to ensure that effective governance and continuity of care are provided effectively, responsively and efficiently for the PCT population served.
Free Introductory Meeting
Not all consultancies are the same. At Agencia, we're committed to working with organisations that genuinely want to improve.
We will provide a free introductory meeting to learn about your needs and discuss how together, we might support you in achieving your goals. This meeting will be available at no commitment, no obligation and no cost to you. All you need to do is contact us to arrange a convenient time.
So, whether it's to help enhance your cross-sector working, develop staff skills in leadership or support personalised solutions within your locality, Agencia has the team that can help.
Agencia is involved in developing Out of Hours care by ...
- Developing a new service specification for a GP Out of Hours service that meets all emerging national requirements and had the involvement of local staff and service users.
- Developing an Unscheduled Care Commissioning Strategy that seeks a more integrated approach to the provision of the service forming the unscheduled care pathway (spanning social to secondary care).
- Supporting the identification and delivery of Quality, Innovation Productivity and Prevention (QIPP) programmes that utilise best practice and strong clinical engagement to improve outcomes and quality.
- Creating a Workforce Development Strategy that reflects the strategic plan and medium term financial strategy of the organisation.
- Working with social care staff, health clinicians and service users to transform the provision of intermediate tier, rapid response and complex case management - to provide a seamless, integrated, service.
- Researching and developing commissioning intentions for older people's mental health services, in consultation with service providers, users, carers and commissioners.
Agencia can help you shape the future of your Out of Hours care by ...
- Reviewing and re-designing services
- Developing clinical engagement
- Enhancing integrated working and links with other parts of the NHS
- Supporting planning and procurement
- Assisting in workforce development
- Undertaking market research and public consultation
For further information please contact Adrian Smith, Principal Consultant.
