Agencia's Child and Adolescent Mental Health Services (CAMHS) Report Published

The experiences of young people accessing local specialist mental health services are to help shape the future of Child and Adolescent Mental Health Services (CAMHS) in Hull and the East Riding of Yorkshire following a public engagement exercise earlier this year.

The public engagement, on behalf of NHS East Riding of Yorkshire Clinical Commissioning Group (CCG), NHS Hull CCG, East Riding of Yorkshire Council and Hull City Council, captured the views of young service users, their families and professionals working with young people via questionnaires and focus groups. Around 300 people participated during the engagement period between January and May 2013.

You can view Agencia’s report at Child and Adolescent Mental Health Services Report

For more information about the CAMHS review go to www.eastridingofyorkshire.nhs.uk/camhs/

About Agencia and public consultation

Agencia has a 17 year history of enabling organisations to consult with their service users, stakeholders, and the general public.  These consultations are often of a sensitive and controversial nature, including remodelling of healthcare provision and the closure of residential homes.  Clients include Derby City Council, North East Lincolnshire Care Trust Plus, Gloucestershire County Council, Staffordshire County Council, and Nottinghamshire County Council.  The Agencia approach to consultation has been identified as an appropriate response to a judicial review.  We can work with you to:

• Undertake formal public consultation on disinvestment / reinvestment proposals.
• Design and independently chair / facilitate engagement events.
• Digest the implications of the consultation results for service change.
• Develop a comprehensive evidence base for service redesign.
• Provide training in facilitation techniques.

Benefits of working with Agencia to undertake consultation

• Our approach to such sensitive exercises has been identified as an appropriate response to a judicial review.  This means that Local Authorities minimise the risk of legal / procedural mine-fields associated with changes in services.
• We are known for reassuring those being consulted that we faithfully record and report what we are told.  Our independence and impartiality is guaranteed.
• We can offer a wide variety of consultation techniques including facilitated public meetings, dedicated phonelines, surveys and interviews to ensure that the consultation is widely accessible and robust.
• Our team has expertise in public sector finance, change management and strategic planning and our facilitators have backgrounds in nursing, social services and specialist mental health services.