Dawn, our Administrative Assistant, is delighted to have been awarded an NVQ level 2 in Customer Services. Dawn has undertaken this qualification through the Priory Trust, with valued support from assessor, Charlie Cooper. Dawn worked throughout the year on compiling a portfolio of evidence from her day to day role, completing work books to show knowledge of business principles, and also passed English and Maths examinations.
Dawn said “I’ve thoroughly enjoyed undertaking this qualification, and am extremely proud of what I have achieved. It’s been challenging at times, especially when it came to tackling the Maths side of things. It’s been a real pleasure to have Charlie as a tutor and assessor, and hopefully she has enjoyed her time with us too, as there was definitely moments when I was a difficult student!”
Speaking about Dawn’s achievements Charlie from the Priory Trust said:
“Dawn has been an absolute joy to work with and I have found her journey to be one of true development. Dawn has shown that she is not only fully dedicated to customer service by completing an outstanding portfolio of evidence for her customer service level 2 NVQ, but she has also proven to me that she has a natural flair for business administration and is currently working towards her business admin diploma at level 3. Dawn is definitely not afraid of a challenge or two, as she has successfully achieved her maths functional skills at level 2 and taken on the role of chairperson at a manager meeting. Dawn reflects the true meaning of why these courses were created in the first place, that is to develop those to shine in the workplace.”
We are thrilled that Dawn has taken the decision to continue with her development, and we look forward to celebrating the completion of her diploma in the near future.
