Commissioning Support Spotlight 10 - CONSULTATION AND ENGAGEMENT

Agencia has a 17 year history of enabling organisations to consult with their service users, thereby putting them at the heart of developing both an evidence base for change and subsequent service development. These consultations are often of a sensitive and controversial nature, including remodelling of healthcare provision and the closure of residential homes.

Agencia can work with you to:

Undertake formal public consultation on disinvestment/reinvestment proposals.
Design and independently chair/facilitate engagement events.
Digest the implications of the consultation results for service change.
Develop a comprehensive evidence base for service redesign.
Provide training in facilitation techniques.

Agencia can work with you as a commissioner to plan, develop and orchestrate the following methodology for Issue Identification:

Focus groups.
Workshops.
One-to-one interviewing.
Stakeholder conferences.
Action research.
Citizens' juries.

In conjunction with a variety of survey and quantification techniques:

Desk-based research.
Questionnaire design, data analysis and reporting.
Postal, telephone, web-based and face-to-face surveys.
Staff surveys.
Assessing stakeholder priorities.

To view our offer on the specialist and niche supplier list:
https://www.learnenv.england.nhs.uk/directory/view/686#topNavigation

If you would like to discuss any aspects of Agencia’s Commissioning Support portfolio, you can contact Mike Robson, Agencia’s Director of Health, Social Care and Enterprise:
mikerobson@agenciaconsulting.com

Or give us a call on 01482 649900

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