On World Alzheimer’s Day 2018 Agencia welcomed 6 senior healthcare Commissioners from Beijing to East Ham Care Centre in the London Borough of Newham as part of a Chinese delegation to understand elderly care management in the community and see examples of living well with dementia. Working with the China-Britain Business Council and Healthcare UK (part of the Department of Health & Social Care and the Department for International Trade), Agencia created a programme with Newham Clinical Commissioning Group showcasing the outstanding facilities and integrated services they offer to support elderly and frail patients
East Ham Care Centre is a purpose-built community-based facility that provides integrated and holistic care services for older people including intermediate, respite and continuing care through its day hospital and outpatients services, falls and continence services, rehabilitation resources and community-based teams. It is an excellent example of the shift from secondary to primary care
Coral Alexander, Senior Transformation Manager with the Newham CCG, set the scene by explaining that the estimated population growth in Newham over the next five years is likely to be in excess of 50,000 new residents, in six key wards, and, although a small proportion of the population, the numbers of an increasingly older, frailer population are predicted to rise, with the increase of those aged 75 and over predicted to increase by 31% by 2026.
Coral explained, ‘Through the Building Healthier Communities programme we are focusing on a sustainable local healthcare system to meet that challenge, working even harder on prevention of ill health, providing integrated care in fit-for-purpose care settings, helping people to access the right care earlier and offering more care in the community to reduce pressure on our hospitals.’
Dr Nazmul Hussain, GP and Clinical lead for Frailty and End of Life Care, presented a case study to illustrate how the Centre meets the needs of the elderly in Newham and answered a range of questions about how services are funded, commissioned and delivered. As they dropped in on musical activities and conversations in the café during a tour of the Centre, the Chinese Commissioners were able to meet staff and in- and out-patients, seeing for themselves the range of services and support available including the interactive sensory room designed to encourage movement and providing mental and physical stimulation to help with balance and co-ordination.
Linda Maytum-Wilson – Health and Social Care Director for Agencia said of the visit , ‘What was inspiring was the collaborative approach demonstrated by all the agencies involved delivering this service on site and in the community. Joint working sounds simple on paper but is often very challenging to deliver on the ground. Those involved in this visit – – commissioners, GPs, nurses, psychiatrists, occupational therapists, the whole staff group at the Care Centre – showed what is possible when agencies collaborate and keep talking.’
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